Return and Exchange Policy

Warrshan aims to provide a satisfactory shopping experience. If there is an issue with a product or order, customers may request a return or exchange subject to the following conditions.

1. Reporting Issues

Customers must notify Warrshan of any issue, defect, or order discrepancy within the first 24 hours after receiving the product.

2. Return or Exchange Period

Return or exchange procedures must be completed within a maximum of 72 hours from the date of delivery.

3. Product Condition

The product should remain in its original condition as much as reasonably possible and must not be damaged, modified, or misused by the customer.

4. Exchange First Approach

In most situations, Warrshan will attempt to provide a replacement product before considering a refund.

5. Refunds

Refunds may be approved when a suitable replacement is unavailable or where Warrshan determines that a refund is appropriate.

6. Non-Returnable Products

Certain products may be designated as non-returnable due to health, consumable, or operational reasons.

7. Electronic Products

Electronic products may require inspection, testing, warranty verification, or additional procedures before a return or exchange request is approved.

8. Shipping Costs

Responsibility for return or exchange shipping costs may vary depending on the reason for the request and the condition of the product.

9. Contact Information

Email: info@warrshan.com

WhatsApp: +249912149294